You can ask us to delete your Saree House account and the personal information held with it. You do not need the app installed to make this request.
How to request deletion
- Email us from the address registered on your account.
- Use the subject line Delete my account.
- Include the mobile number on the account so we can match it.
We confirm receipt within 3 working days and complete verified requests within 30 days.
What is deleted, and what is kept
| Deleted permanently | Your name, email address, mobile number and password; your saved delivery addresses; your wishlist; your product reviews; your loyalty points balance. |
|---|---|
| Kept, with your identity removed | Records of completed orders — the items, amounts and tax on each sale. Indian tax and accounting law requires a business to retain sales records, so these are detached from your account and retained as anonymous sales entries rather than deleted. |
Before you ask
- Deletion cannot be undone. Order history and loyalty points cannot be restored.
- If you have an order that is not yet delivered, we will complete the delivery first.
Full details of what we collect are in our Privacy Policy.