Last updated: 12 August 2026
1. Who this policy covers
Saree House is an online saree and ethnic-wear shop, available as a website and as an Android application. This policy explains what information we handle when you browse, create an account, place an order, or use our shopping assistant. The shop and the application are operated by AI365Apps.
2. Information we collect
- Account details — your name, email address and mobile number, and a password that is stored only as a salted one-way hash. We can never read your password.
- Delivery addresses you save for your orders.
- Orders — the items you buy, amounts, any coupon applied, loyalty points earned or spent, your chosen payment method, and the delivery status of each order.
- Wishlist and reviews you choose to save or write.
- A sign-in token stored on your own device to keep you signed in.
We do not collect your location, your contacts, your calendar, advertising identifiers, or any record of how you use other applications. The app contains no advertising and no third-party tracking or analytics software.
3. Payments
We record only which payment method you chose (UPI, card, cash, or cash on delivery) and whether the order has been paid. We never receive or store card numbers, CVV codes, UPI PINs or bank credentials.
4. Sakhi, the shopping assistant
Sakhi answers questions about our products in English, Telugu, Kannada and Tamil, by text or by voice. Using it is always your choice — it never listens in the background, and the microphone is only used while you are holding the record button.
What leaves our server when you use Sakhi:
- If you speak, the recording of that single question is sent to Bhashini (an initiative of the Government of India's Ministry of Electronics and IT) to convert speech to text, and to generate a spoken reply if you have voice replies switched on.
- Your question, and the product information needed to answer it, are sent to an AI service — OpenAI, Anthropic or Groq, depending on how the shop is configured — which returns the answer.
Only the content of that one question is sent. Your name, address, payment details and order history are not included. These services process the request on our behalf under their API terms and return the result to our server.
5. Sharing your order with others
An order receipt can be opened through a private link containing a long random token. Anyone holding that link can see that single receipt, so please share it only with people you intend to show it to.
6. Where your information is stored
All records are held in our own database on our hosted server at sarees2.ai365apps.com. Traffic between the app or website and the server is encrypted in transit using HTTPS.
7. What we never do
We do not sell, rent or trade your information. We do not use it for advertising or marketing profiling. We do not share it with anyone outside the shop, except the delivery partner who brings your order, the AI services described in section 4, and the hosting provider that operates our server.
8. How long we keep it
Order records are kept for as long as required for accounting and tax purposes under Indian law. Your account details are kept until you ask us to delete them.
9. Your rights, and deleting your account
You may ask us to show you, correct, or delete the information we hold about you. To delete your account and its data, see Delete your account, or write to admin@ai365apps.com from the email address on the account. We complete verified requests within 30 days.
10. Children
Saree House is a shop intended for adults. It is not directed at children, and we do not knowingly create accounts for anyone under 18.
11. Changes to this policy
If this policy changes, the revised version will be published on this page with a new "last updated" date.
12. Contact
Questions about this policy or about information held about you: admin@ai365apps.com